FAQs

About StoryHub360

What is StoryHub360?

StoryHub360 and Gracen360 is an all-in-one author platform designed to help writers build a professional brand, connect with readers, and sell books directly. It combines your author site, CRM, and marketing tools, all in one simple system.

Who created StoryHub360?

StoryHub360 and Gracen360 was created by a published author who understands that success isn’t just about selling books, it’s about building a brand that lasts

How is StoryHub360 different from Amazon or social media pages?

Unlike Amazon or social media, StoryHub360 gives you ownership of your author presence. You can capture reader emails, manage relationships, and grow your brand, not just your follower count.

Platform Tools & Features

Does StoryHub360 include a CRM?

Yes. StoryHub360 and Gracen360 includes a built-in Reader CRM that helps you manage subscribers, track engagement, and automate emails or texts.

Can I sell my products directly to customers?

Absolutely! StoryHub360 and Gracen360 integrates with Stripe, allowing you to sell signed copies or digital books directly keeping more of your royalties.

Can I connect my Google or Outlook calendar?

Yes. You can sync your calendar to manage author interviews, meetings, or virtual events seamlessly.

Do I need other tools like Mailchimp or Wix?

No extra tools needed! StoryHub360 and Gracen360 replaces multiple apps by combining your CRM, website, automation, and sales system — all in one place.

How do I join the waitlist?

Click the “Join the Waitlist” button on our landing page, fill out your details, and you’ll be among the first to know when StoryHub360 officially launches.

When will StoryHub360 officially launch?

The platform is launching soon! Joining the waitlist ensures you get early access, updates, and Founding Member pricing.

Do I need to be tech-savvy to use StoryHub360?

Not at all. StoryHub360 was built to be simple for every user.

Every plan includes guided templates and step-by-step tools to help you launch easily.

Billing & Support

How will I be billed?

Your StoryHub360 subscription is billed automatically every 30 days from your original purchase date using the payment method on file. You can manage or cancel your subscription anytime from your account dashboard.

Can I cancel anytime?

Yes. You can cancel anytime before your next billing cycle, no hidden fees, no penalties.

How do I contact support?

You can reach our support team Monday - Friday, 10am-6pm CST at [email protected] for help with setup, billing, or technical questions.

Member Guarantee

How does StoryHub360 ensure my platform is launched smoothly?

StoryHub360 gives you a smooth, supported launch by letting you choose the setup experience that matches your comfort level and timeline—no matter which plan tier you select.

The Activation + Implementation Setup includes personalized configuration, where our team sets up your domain, email integration, and a foundational landing page with basic automation. You’ll also have access to our 24/7 help center, complete with plug-and-play templates, funnels, CRM tools, tutorials, and step-by-step guidance so you can build your system at your own pace.